Pure Passion Philippines (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely, responsibly, and transparently. By visiting our website, creating an account, or purchasing from us, you agree to the practices described in this Privacy Policy.

We encourage you to read this document carefully to understand how we collect, use, store, and protect your information.

1. Information We Collect

We collect information to process your orders, improve our services, and enhance your shopping experience.

 

1.1 Personal Information

When you make a purchase or register an account, we collect information such as:

• Name
• Delivery address
• Email address
• Phone number
• Payment details (handled securely by third-party processors)

1.2 Device Information

When you browse our store, we automatically receive:

• IP address
• Browser type
• Device identifiers
• Referral pages
• Time zone and location (approximate)
• Site interaction data for analytics

1.3 Order & Transaction Information

This includes:

• Products purchased
• Purchase history
• Billing and shipping details
• Delivery preferences

 

1.4 Cookies & Tracking Technologies

We use cookies, pixels, and tags to:

• Remember your preferences
• Enable secure login sessions
• Analyze website traffic
• Improve your shopping experience

You may disable cookies anytime through your browser settings.

2. How We Use Your Information

We use personal information to provide and optimize our services, including:

2.1 Processing Your Orders

• Confirming purchases
• Packing and shipping orders
• Handling returns/exchanges
• Sending updates (delivery, order status, etc.)

 

2.2 Customer Support

To respond to inquiries, resolve issues, and provide product assistance.

 

2.3 Marketing & Personalization

With your permission or based on implied consent:

• Email and SMS updates
• Promotional offers
• Personalized product recommendations
• Website optimization

You may unsubscribe at any time.

2.4 Security & Fraud Prevention

We use certain tools and automated systems to:

• Detect fraudulent transactions
• Protect customer accounts
• Ensure website integrity

3. How We Share Your Information

We do not sell your personal data.

We may share information only with trusted third-party service providers such as:

3.1 Logistics & Delivery Partners

To deliver your order securely and discreetly.

3.2 Payment Processors

These providers securely handle card payments, GCash payments, and online transfers.
We never store your full payment details on our servers.

3.3 Customer Support Tools

Platforms that help us manage customer inquiries and send order confirmations.

3.4 Analytics & Marketing Tools

Such as Meta, Google Analytics, or email platforms, to help improve our services.

All third-party providers are required to protect your information and use it only for necessary functions.

4. Consent

By using our website, placing an order, or submitting personal information, you give your consent to our collection and processing practices as outlined in this policy.

You may withdraw your consent at any time by contacting us at privacy@purepassion.ph.

5. Data Retention

We retain your information for as long as necessary to:

• Fulfill your orders
• Comply with legal or tax obligations
• Resolve any disputes
• Maintain accurate business records

You may request account deletion or data removal at any time.

6. Your Rights

As a customer in the Philippines, you have the right to:

• Access your personal information
• Request corrections or updates
• Withdraw consent
• Request deletion of your data
• Request a copy of your stored data
• Object to certain data-processing activities

Simply contact us to make any requests, and we will respond promptly.

7. Security

We take strong measures to protect your information, including:

• Encrypted data transmission
• Secure payment gateways
• Limited internal access
• Regular system audits

No method of transmission is 100% foolproof, but we take all reasonable precautions to safeguard your data.

8. Cookies Policy

Cookies may be used for:

• Website navigation
• Saving shopping cart items
• Remembering login sessions
• Analytics and performance tracking

You can manage or disable cookies anytime in your browser settings.

9. Age of Consent

By using this website, you confirm that you are at least 18 years old, or that you are legally permitted to purchase adult products in your jurisdiction.

We do not knowingly collect personal information from individuals under 18.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in:

• Laws and regulations
• Technology
• Business practices

Any updates will be posted on this page with a revised effective date.

11. Contact Information

For privacy-related concerns or requests, you may contact us at:

Email: purepassionph@gmail.com
Customer Support: purepassionph@gmail.com
Social Media: @purepassionph

We will respond as quickly as possible with full confidentiality.