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Frequently Asked Questions

Find answers to common questions about our products and services

Why buy sexual wellness products from Pure Passion?

Pure Passion is your trusted go-to for shame-free pleasure, featuring a curated range of body-safe sex toys, sexy lingerie, and intimacy essentials. Enjoy fast and discreet shipping, along with a 14-day return policy on your products.

How do I choose the right sex toy for me?

From clitoral, penetrative to partner play, Pure Passion offers body-safe sex toys to match your pleasure style. New here? Start with our beginner’s guide or simply check out this Find Your Sex Toy Quiz to get personalized recommendations.

Do you offer discreet billing & discreet shipping?

Your privacy is our priority. Rest assured, all orders come with confidential billing and plain, unbranded packaging—no logos, no mention of sex toys, just your name and address. We keep it discreet, so you can enjoy pleasure and sex in the bedroom.

What are your return and warranty policies?

Enjoy peace of mind with our sex toys, backed by a 14-day return and 1-year warranty for all Philippine orders. For international orders, warranties and return claims aren’t available.